The purpose of the position is to provide high-quality interpretation for medical and financial consultations from home, ensuring effective communication and breaking down language barriers. The interpreter will handle client inquiries with sensitivity and active listening, ensuring confidentiality and accuracy in documentation.
What you’ll do
- Provide excellent customer service, ensuring a positive and satisfying experience.
- Respond efficiently to all customer enquiries, both incoming and outgoing.
- Handle confidential customer data with the utmost care and respect for privacy.
- Facilitate clear communication between clients and professionals, ensuring all important details are understood.
- Maintain accurate and up-to-date records in required systems, contributing to the effectiveness of the service.
What you’ll need
- Advanced level of English (B2+ or C1).
- Ability to talk to people, be an active listener and possess excellent communication skills.
- Proactive, responsible, empathetic and confident attitude.
Benefits
- Payment in dollars.
- Work from home.
- Option to choose between 36, 40 or 48 hour work weeks.
- Performance bonus.
- Online bonus.
- Career plan.